RETURNS

Returns
Each order is made just for you in the size and specifications of your choice. That means we are unable to accept returns. Don’t worry, you’re going to love it. We use high quality materials and take great pride in our work.

Damaged or Incorrect Art
If your artwork arrives damaged or in-correct in any way we'll make it right. We take special care in packaging all artwork and wall murals in order to ensure a safe transit from us to you. In the unfortunate circumstances where an item arrives damaged please notify us within 5 business days of receipt and once reviewed (we will require photos of packaging and product) we will help arrange replacement. 

Please email relevant photo(s) to info@shop-iva.com or call us (858) 256-0052 after receiving any damaged or incorrect artworks so we can help resolve the issue.

Please read our Quality Guarantee